This Privacy Policy explains exactly what personal data brtpkr collects, why we collect it, how it is used and protected, and what rights you have over your own information. We believe in plain language and complete transparency.
Six core commitments that define how brtpkr handles your personal data. These are not aspirational statements — they are built into how the platform operates on a technical and operational level.
brtpkr collects only the personal data strictly necessary to operate your account, process your transactions, verify your identity, and comply with applicable regulatory requirements. We do not collect data speculatively or "just in case" it might be useful later.
All data transmitted between your device and brtpkr's servers is encrypted using industry-standard 256-bit SSL/TLS protocols. This applies to every page of the Platform — not just the login or deposit pages. Your data in transit is never sent in plain text.
brtpkr will never sell, rent, or trade your personal data — including your name, CNIC reference, mobile number, or email address — to unaffiliated third parties for their own marketing purposes. Your contact details are yours. We are not in the business of monetising your data.
You have the right to access, correct, export, or request deletion of your personal data held by brtpkr, subject to regulatory retention obligations. These rights can be exercised by contacting the brtpkr support team at any time. Requests are handled within 30 days of receipt.
Personal identity data (including CNIC reference details and payment method information) is stored in access-controlled, segregated systems separate from gameplay data. Internal access to sensitive personal data is restricted to personnel with a legitimate operational need, under role-based access controls.
In the unlikely event of a data security incident that materially affects your personal data, brtpkr will notify affected Users via the contact details held on their account within 72 hours of becoming aware of the breach, consistent with obligations under the applicable international gaming regulatory framework.
Plain-language summary: brtpkr collects the personal data needed to run your account, process payments, verify your identity, and keep the platform secure. We protect it with strong encryption, do not sell it to marketers, and give you meaningful control over what we hold. The full legal detail for each of these points follows below.
1.1 brtpkr operates the online gaming and sports betting platform accessible at brtpkr.com (the "Platform"). For the purposes of this Privacy Policy, brtpkr acts as the data controller in respect of personal data collected from Users of the Platform.
1.2 brtpkr operates under an international gaming regulatory framework. Where data processing activities are carried out by third-party service providers acting on brtpkr's behalf — including identity verification providers, payment processors, and fraud detection partners — those providers act as data processors under written data processing agreements that bind them to handle User data only as instructed by brtpkr and in accordance with applicable data protection standards.
1.3 This Privacy Policy applies to all personal data collected through the Platform, including data collected during registration, account use, customer support interactions, and participation in promotions. It does not apply to third-party websites or services that may be referenced on the Platform.
1.4 If you have any questions about this Privacy Policy or about how brtpkr handles your personal data, you may contact us at any time via the live chat facility on the Platform or by emailing [email protected].
2.1 brtpkr collects personal data through several channels: directly from you when you register or use the Platform; automatically through technical systems as you interact with the Platform; and from third-party verification providers where identity checks are required. The categories of personal data we collect are set out in the table below.
| Category | Data Collected | Collection Method |
|---|---|---|
| Identity Data | Full legal name, CNIC number (reference only — not stored in full), date of birth, gender | Registration form; verification provider |
| Contact Data | Pakistani mobile number, email address, city of residence (e.g. Karachi, Lahore, Islamabad, Faisalabad) | Registration form; account settings |
| Financial Data | Payment method type (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, USDT TRC20), masked account/wallet identifiers, transaction history | Deposit and withdrawal processes |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, geolocation (city-level) | Automatic collection via Platform systems |
| Usage Data | Games played, bets placed, deposit and withdrawal frequency, promotional participation, login history | Automatic collection via Platform systems |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
| Responsible Gaming Data | Self-exclusion elections, deposit limit settings, cooling-off period history | Account responsible gaming tools |
2.2 brtpkr does not collect or store full CNIC numbers. During identity verification, your CNIC number is passed securely to our verification provider for matching purposes; brtpkr retains only a verification status flag and a masked reference, not the full CNIC value.
2.3 brtpkr does not collect special category data — such as biometric data, health data, political opinions, or religious beliefs — in the ordinary course of Platform operation. Where any special category data is incidentally disclosed in a support communication, it will not be processed beyond what is strictly necessary to resolve the relevant support matter.
3.1 brtpkr uses the personal data described in Section 2 for the following purposes:
3.2 brtpkr does not use personal data for automated decision-making that produces legal or similarly significant effects on Users, other than automated fraud screening processes that may temporarily flag an account for manual review by a member of the brtpkr security team.
4.1 brtpkr processes your personal data on the following legal bases:
Core principle: brtpkr does not sell, rent, or transfer your personal data to unaffiliated third parties for their own marketing or commercial purposes. Data is shared only with processors who act strictly under brtpkr's instructions and only to the extent necessary to deliver the Platform services.
5.1 brtpkr shares personal data with the following categories of third-party data processors:
5.2 brtpkr requires all third-party processors to maintain appropriate technical and organisational security measures and to process personal data only in accordance with brtpkr's written instructions.
5.3 In the event that brtpkr's business or any material part of it is acquired by or merged with another entity, personal data held by brtpkr may be transferred to the acquiring entity as part of that transaction, subject to the acquiring entity honouring this Privacy Policy or providing Users with a materially equivalent privacy framework.
6.1 brtpkr uses cookies and similar tracking technologies on the Platform for the following purposes:
6.2 brtpkr does not use third-party advertising cookies or retargeting pixels that would allow external advertising networks to track your behaviour across other websites.
6.3 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent core Platform features — including account login — from functioning correctly.
7.1 brtpkr retains personal data for as long as is necessary to fulfil the purposes for which it was collected, taking into account regulatory retention obligations under the applicable gaming licence framework. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity & KYC Data | 5 years from account closure | Regulatory (AML/KYC obligation) |
| Financial Transaction Records | 5 years from transaction date | Regulatory (gaming licence framework) |
| Account & Usage Data | Duration of account plus 2 years | Contractual / legitimate interests |
| Support Communications | 3 years from last interaction | Legitimate interests (dispute resolution) |
| Responsible Gaming Records | Duration of exclusion period plus 5 years | Regulatory obligation |
| Marketing Consent Records | Until consent is withdrawn plus 1 year | Legal obligation (proof of consent) |
7.2 Where personal data is no longer required for any of the purposes listed above and no regulatory retention obligation applies, brtpkr will securely delete or anonymise that data in a timely manner.
7.3 Self-exclusion records are retained for a minimum period beyond the end of the exclusion term to allow brtpkr to identify and reject re-registration attempts during any cooling-off period following the formal end of a self-exclusion order.
8.1 brtpkr implements a layered set of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. These include:
8.2 While brtpkr takes all reasonable precautions to protect personal data, no internet-based system is completely immune to security risks. You can materially reduce your personal risk by enabling 2FA on your brtpkr account, using a strong and unique password, and not sharing your login credentials with anyone.
9.1 Subject to applicable law and regulatory retention obligations, you have the following rights in relation to personal data held by brtpkr:
You may request a copy of the personal data brtpkr holds about you. Requests are fulfilled within 30 days of receipt.
You may request correction of inaccurate or incomplete personal data. Some corrections require re-verification of your identity.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to regulatory retention obligations that may require us to retain certain records.
You may request that processing of your personal data be restricted in certain circumstances — for example, while a correction request is under review.
You may request a copy of personal data you have provided to brtpkr in a structured, machine-readable format where technically feasible.
You may object to processing carried out on the basis of legitimate interests. brtpkr will cease such processing unless compelling grounds exist that override your objection.
9.2 To exercise any of the rights above, please contact brtpkr via the live chat facility on the Platform or by emailing [email protected] with the subject line "Data Rights Request". Please include your registered email address or mobile number so we can identify your account. brtpkr may request additional verification before processing a data rights request to ensure we do not disclose or delete data in response to an illegitimate request.
9.3 brtpkr will respond to all data rights requests within 30 calendar days. Where a request is complex or brtpkr receives a high volume of concurrent requests, this period may be extended by a further 30 days with notification to the User.
9.4 The exercise of data rights will not be used as a basis to penalise or disadvantage a User in their use of the Platform, except where the deletion of data that is strictly necessary to maintain the account makes continued service delivery technically impossible.
brtpkr is strictly for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. CNIC-based age verification is applied to all accounts before withdrawal access is granted.
10.1 The brtpkr Platform is not directed at, and is not intended for use by, persons under the age of 21. brtpkr actively implements age verification measures including CNIC-based identity checks to prevent minors from accessing the Platform.
10.2 If brtpkr becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be immediately suspended, any balance will be returned to the depositing payment method, and the personal data will be deleted promptly from our systems to the extent permitted by applicable regulatory requirements.
10.3 Parents or guardians who believe that a minor may have registered on the brtpkr Platform should contact brtpkr support immediately via live chat or at [email protected].
11.1 brtpkr's Platform infrastructure may involve processing of personal data in jurisdictions outside Pakistan. Where personal data is transferred to a third country for processing — for example, by a cloud infrastructure provider or fraud detection partner — brtpkr ensures that appropriate safeguards are in place to protect that data to a standard equivalent to the protections described in this Privacy Policy.
11.2 Such safeguards may include: contractual data transfer agreements incorporating standard data protection clauses; binding corporate rules where the transfer is to an affiliate; or transfers to jurisdictions that have been assessed as providing an adequate level of data protection under the applicable regulatory framework.
11.3 Payment data passed to Pakistani payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank) is processed within Pakistan's domestic banking infrastructure and is subject to the data handling obligations applicable to regulated financial institutions in Pakistan.
12.1 brtpkr may send marketing communications — including promotional bonus offers, free bet notifications, PSL betting specials, and platform updates — to Users via SMS to their registered Pakistani mobile number and via email to their registered address, subject to having obtained consent to do so at registration or subsequently.
12.2 You may opt out of marketing communications at any time by:
12.3 Opting out of marketing communications does not affect the delivery of transactional communications that are necessary for the operation of your account — including deposit confirmations, withdrawal notifications, security alerts, and responsible gaming notifications. These communications are sent on the basis of contractual necessity and cannot be opted out of while your account remains active.
12.4 brtpkr does not share your contact details with third-party marketing organisations. All marketing communications you receive from brtpkr will be sent directly by brtpkr or by a processor acting strictly on brtpkr's instructions.
13.1 brtpkr reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or changes in the Platform's technical infrastructure. The "Last Updated" date at the top of this page will be updated whenever a new version is published.
13.2 Where amendments are material — meaning they significantly change how brtpkr processes your personal data or affect your rights — brtpkr will provide at least 14 days' advance notice via the contact details associated with your account before the changes take effect.
13.3 Non-material changes — such as typographical corrections, formatting improvements, or clarifications that do not alter the substantive content of the policy — may take effect upon publication without prior notice.
13.4 Continued use of the Platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised policy. If you do not agree with the revised policy, you should close your account prior to the effective date of the changes.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data brtpkr holds about you, please contact us through any of the following channels:
Live Chat: Available 24/7 via the chat widget on any page of the brtpkr Platform. Average response time: 3–5 minutes.
Email (plain text — not a clickable link): [email protected]
Subject line for privacy matters: "Privacy Policy Query" or "Data Rights Request"
Response time: Within 30 calendar days for formal data rights requests; within 24 hours for general privacy queries.
14.2 If you are not satisfied with brtpkr's response to a privacy concern or data rights request, you have the right to escalate the matter to the data protection authority or gaming regulatory body with jurisdiction over brtpkr's operations. brtpkr will provide details of the relevant supervisory authority upon request.
14.3 brtpkr takes all privacy complaints seriously and will not penalise or disadvantage any User for raising a legitimate privacy concern in good faith.
Have questions about your personal data on brtpkr? Our support team is available around the clock. Or sign in to your account to manage your privacy and communication preferences directly.
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